Spoken English and Confidence Building


The course
Greetings and introduction
useful expressions and vocabulary
key stages of an introduction
Small talk
topics of conversation
expressions of interest
Showing around
sequencing vocabulary
preposition of place
giving directions
explaining rules
Entertaining
inviting
asking preferences
Telephone handling skills
useful expressions
vocabulary
hesitation tactics
taking messages
numbers and spelling
Giving and taking address
useful expressions & vocabulary
confirming details
checking understanding
filling in forms
requesting information
Presentation techniques
Certification
To ensure maximum participation and involvement of the learners, certificates are issued after the successful completion of the course.
